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Tuesday, November 26, 2013

Methods of Measuring Job Satisfaction


Methods of Measuring Job Satisfaction

There are two Methods of measuring job satisfaction.

Single Global Rating:

Single global rating is nothing more than a response to one question.
Example: all things considered, how satisfied are you with your job? Here respondents circle a number between 1 and 5 that corresponds to answer from “highly satisfied” to “highly dissatisfied.”

Summation:

It is more sophisticated, it identifies key elements in a job and asks the employee’s feelings about each. Typically elements here are the nature of the work; supervision, preset pay, promotion opportunities and relation with coworkers. Respondents rate them on a standardized scale, and researchers add the ratings to create an overall job satisfaction score. This method is achieves a more accurate evaluation of job satisfaction.

In some cases there is a third method:

Personal Interview:

When the situation gets too complicated to handle by above mentioned methods then employees are interviewed personally to find out the core reason of the job dissatisfaction.




Sample Questionnaire

Q1. From how many years have you been working with XYZ Company?
a. 0-3 Years
b. 3-5 Years
c. 5 to 7 Years
d. More than 7 Years

 Q2. How is the working Environment?
a. Participative
b. Autonomy
c. Whimsical
d. Red Tapism
Q3. Your work is according to your qualification and skills.
a. Strongly Agree
b. Agree
c. Neutral
d. Disagree
e. Strongly Disagree
Q4. Employees are satisfied with the top Management.
a. Strongly Agree
b. Agree
c. Neutral
d. Disagree
e. Strongly Disagree
Q5. Working hours at XYZ Company is satisfactory.
a. Strongly Agree
b. Agree
c. Neutral
d. Disagree
e. Strongly Disagree
Q6. “Employees in the organization have necessary authority to perform their duties effectively”.
a. Strongly Agree
b. Agree
c. Neutral
d. Disagree
e. Strongly Disagree
Q7. “Organization organizes counseling programs for the employees regularly”.
a. Strongly Agree
b. Agree
c. Neutral
d. Disagree
e. Strongly Disagree
Q8. “Employees in XYZ Company share experience to help each other”.
a. Strongly Agree
b. Agree
c. Neutral
d. Disagree
e. Strongly Disagree
Q9. “Employees get Appreciation and rewards if the desired work / targets are accomplished”.
a. Strongly Agree
b. Agree
c. Neutral
d. Disagree
e. Strongly Disagree
Q10. “Company has good career prospect for its employees”.
a. Strongly Agree
b. Agree
c. Neutral
d. Disagree
e. Strongly Disagree
Q11. “Physical working condition in the Company is satisfactory”.
a. Strongly Agree
b. Agree
c. Neutral
d. Disagree
e. Strongly Disagree
Q12. “Top management involves employees in the management decisions”.
a. Strongly Agree
b. Agree
c. Neutral
d. Disagree
e. Strongly Disagree
Q13. “Welfare facilities provided to the employees by the organization are satisfactory”.
a. Strongly Agree
b. Agree
c. Neutral
d. Disagree
e. Strongly Disagree
Q14. Which of the following factors which motivates you most ?
a. Salary Increase
b. Promotion
c. Leave
d. Motivational talks
e. Recognition
Q15. Your company recognize and acknowledge your work.
a. Strongly Agree
b. Agree
c. Neutral
d. Disagree
e. Strongly Disagree
Q16. Company provides satisfactory Salary according to the Work.
a. Strongly Agree
b. Agree
c. Neutral
d. Disagree
e. Strongly Disagree
Q17. Rate your Overall Satisfaction with your Job ?
a. Highly Satisfied
b. Satisfied
c. Average
d. Dissatisfied
e. Highly Dissatisfied
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