Tuesday, November 26, 2013
Methods of Measuring Job Satisfaction
There are two Methods of measuring job
satisfaction.
Single Global Rating:
Single global rating is
nothing more than a response to one question.
Example: all things
considered, how satisfied are you with your job? Here respondents circle a
number between 1 and 5 that corresponds to answer from “highly satisfied” to
“highly dissatisfied.”
Summation:
It is more sophisticated, it
identifies key elements in a job and asks the employee’s feelings about each.
Typically elements here are the nature of the work; supervision, preset pay,
promotion opportunities and relation with coworkers. Respondents rate them on a
standardized scale, and researchers add the ratings to create an overall job
satisfaction score. This method is achieves a more accurate evaluation of job
satisfaction.
In some cases there is a third
method:
Personal
Interview:
When the situation gets too
complicated to handle by above mentioned methods then employees are interviewed
personally to find out the core reason of the job dissatisfaction.
Sample Questionnaire
Q1. From how many years have you been
working with XYZ Company?
a. 0-3 Years
b. 3-5 Years
c. 5 to 7 Years
d. More than 7 Years
Q2. How is the working Environment?
a. 0-3 Years
b. 3-5 Years
c. 5 to 7 Years
d. More than 7 Years
a. Participative
b. Autonomy
c. Whimsical
d. Red Tapism
b. Autonomy
c. Whimsical
d. Red Tapism
Q3. Your work is according to your
qualification and skills.
a. Strongly Agree
b. Agree
c. Neutral
d. Disagree
e. Strongly Disagree
a. Strongly Agree
b. Agree
c. Neutral
d. Disagree
e. Strongly Disagree
Q4. Employees are satisfied with the
top Management.
a. Strongly Agree
b. Agree
c. Neutral
d. Disagree
e. Strongly Disagree
a. Strongly Agree
b. Agree
c. Neutral
d. Disagree
e. Strongly Disagree
Q5. Working hours at XYZ Company is
satisfactory.
a. Strongly Agree
b. Agree
c. Neutral
d. Disagree
e. Strongly Disagree
a. Strongly Agree
b. Agree
c. Neutral
d. Disagree
e. Strongly Disagree
Q6. “Employees in the organization
have necessary authority to perform their duties effectively”.
a. Strongly Agree
b. Agree
c. Neutral
d. Disagree
e. Strongly Disagree
a. Strongly Agree
b. Agree
c. Neutral
d. Disagree
e. Strongly Disagree
Q7. “Organization organizes counseling
programs for the employees regularly”.
a. Strongly Agree
b. Agree
c. Neutral
d. Disagree
e. Strongly Disagree
a. Strongly Agree
b. Agree
c. Neutral
d. Disagree
e. Strongly Disagree
Q8. “Employees in XYZ Company share
experience to help each other”.
a. Strongly Agree
b. Agree
c. Neutral
d. Disagree
e. Strongly Disagree
a. Strongly Agree
b. Agree
c. Neutral
d. Disagree
e. Strongly Disagree
Q9. “Employees get Appreciation and
rewards if the desired work / targets are accomplished”.
a. Strongly Agree
b. Agree
c. Neutral
d. Disagree
e. Strongly Disagree
a. Strongly Agree
b. Agree
c. Neutral
d. Disagree
e. Strongly Disagree
Q10. “Company has good career prospect
for its employees”.
a. Strongly Agree
b. Agree
c. Neutral
d. Disagree
e. Strongly Disagree
a. Strongly Agree
b. Agree
c. Neutral
d. Disagree
e. Strongly Disagree
Q11. “Physical working condition in
the Company is satisfactory”.
a. Strongly Agree
b. Agree
c. Neutral
d. Disagree
e. Strongly Disagree
a. Strongly Agree
b. Agree
c. Neutral
d. Disagree
e. Strongly Disagree
Q12. “Top management involves
employees in the management decisions”.
a. Strongly Agree
b. Agree
c. Neutral
d. Disagree
e. Strongly Disagree
a. Strongly Agree
b. Agree
c. Neutral
d. Disagree
e. Strongly Disagree
Q13. “Welfare facilities provided to
the employees by the organization are satisfactory”.
a. Strongly Agree
b. Agree
c. Neutral
d. Disagree
e. Strongly Disagree
a. Strongly Agree
b. Agree
c. Neutral
d. Disagree
e. Strongly Disagree
Q14. Which of the following factors
which motivates you most ?
a. Salary Increase
b. Promotion
c. Leave
d. Motivational talks
e. Recognition
a. Salary Increase
b. Promotion
c. Leave
d. Motivational talks
e. Recognition
Q15. Your company recognize and
acknowledge your work.
a. Strongly Agree
b. Agree
c. Neutral
d. Disagree
e. Strongly Disagree
a. Strongly Agree
b. Agree
c. Neutral
d. Disagree
e. Strongly Disagree
Q16. Company provides satisfactory
Salary according to the Work.
a. Strongly Agree
b. Agree
c. Neutral
d. Disagree
e. Strongly Disagree
a. Strongly Agree
b. Agree
c. Neutral
d. Disagree
e. Strongly Disagree
Q17. Rate your Overall Satisfaction
with your Job ?
a. Highly Satisfied
b. Satisfied
c. Average
d. Dissatisfied
e. Highly Dissatisfied
a. Highly Satisfied
b. Satisfied
c. Average
d. Dissatisfied
e. Highly Dissatisfied
Monday, November 11, 2013
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